Internet providers
Chasing customers to pay, then switching them off by hand?
Customers pay and are connected automatically. When their plan runs out they are paused, and the moment they pay again they are back online.
Revenue collects itself, and your team stops babysitting accounts.
What you get
Built for: Internet service providers and Wi-Fi hotspot businesses.
- Customers pay by mobile money and are connected automatically.
- Service pauses when a plan ends and resumes as soon as they pay.
- Plans, speeds and hotspot vouchers managed from one dashboard.
- Clear reports on revenue, active customers and who is due.
How we start
- Step 1
Understand
A short discovery to map your process, risks and goals. You get a written plan and a price for the first phase, and you can stop there if it is not a fit.
- Step 2
Design
Screens and flows tested with the people who will use them, before any heavy building. Changing a drawing is cheaper than changing code.
- Step 3
Build in the open
Working software every two weeks. You try it, give feedback and see exactly where the budget is going.
- Step 4
Hand over and stay
Documentation, monitoring and training for your team, with ongoing support available if you want it.
Questions
Common questions about billing for internet service providers
How do ISPs automate billing and disconnection?
The billing system and the network login system share the same customer records. When a plan expires the customer is paused automatically, and a payment reactivates them straight away, with no one switching anything by hand.
Other problems we solve
- Field team tracking and route planning
- Payment collection and reconciliation
- Point of sale that works offline
- Business management system (ERP)
- Procurement and supplier management
- Core banking for savings and lending
- Ads and social media management
- Online store connected to your shop
- Dashboards and practical AI
Start a project
Tell us what is not working.
The quickest way is WhatsApp. Write a few lines below and it opens with your message ready to send.
- 1You tell us what is not working, in your own words. No brief needed.
- 2We have a 30-minute call. You leave with an honest view, even if it is not us.
- 3If it is a fit, you get a written plan and a price for the first phase.
Prefer email? [email protected]
Nairobi, Kenya. Working with teams worldwide.